Complaints Information - Questions and Answers

What is the minimum information required to process and investigate my complaint?

In order for COGCC staff to process and investigate a complaint, the following information is required:

  • What:  A detailed description of the issue(s) you are experiencing.
  • Where:  Be as specific as possible regarding the location where the issue(s) are occurring. A street address, cross streets, county roads, or the name of the well location work best.
  • How:  How can the COGCC contact you to follow up?

Without this information, the COGCC will not be able to investigate the complaint and, therefore, the COGCC will have no choice but to discard the complaint.