Complaints Information

READ FIRST - One page guidance for filing a complaint File your complaint HERE For emergencies, call 9-1-1.	Questions and Answers Can I file an anonymous complaint? What is the minimum information required to process and investigate my complaint? What should I expect after I file a complaint? I'm not satisfied with the results of my complaint. What are my rights? Why was my complaint closed? I want to comment on a proposed Oil and Gas Location. Should I file a complaint to do this? I am the surface owner of a proposed oil and gas location. I have concerns that I want the operator to address, but I do not have a surface use agreement with the operator. Should I file a complaint? *See all Q&As in one document*

Public Complaint Process Complaint Submission Instructions Fact Sheet Filing a Complaint Guidance

How to Track a Complaint(s) Guidance for tracking a complaint Complaint incident search tool (Enter your name in the 'Complainant' field to locate complaints submitted by you)

It is critical to provide the ECMC with enough information to respond to your complaint. Of particular importance is a detailed description of the issue and specific information regarding the location where the issue occurred (or is occurring). Without enough detail, the ECMC will not be able to process or investigate the complaint and, therefore, the ECMC will have no choice but to discard the complaint.