Complaints Information

Questions and Answers


Public Complaint Process

Fact Sheet


How to Track a Complaint(s)

Guidance for tracking a complaint

Complaint incident search tool
(Enter your name in the 'Complainant' field to locate complaints submitted by you)


COGCC Complaint Statistics

2016 - 2017 Summary Report   (04/20/2017)

2016 - 2017 Detailed Report   (04/20/2017)


2015 Summary Report   (01/10/2017)

2015 Detailed Report   (01/10/2017)

It is critical to provide the COGCC with enough information to respond to your complaint. Of particular importance is a detailed description of the issue and specific information regarding the location where the issue occurred (or is occurring). Without enough detail, the COGCC will not be able to process or investigate the complaint and, therefore, the COGCC will have no choice but to discard the complaint.